Mola TV Minta Maaf soal Siaran Euro 2020 yang Buat Pelanggan Kecewa

Hanputro Widyono

Editor:

  • Pelanggan Mola TV mengeluh lantaran adanya gangguan yang membuat mereka gagal menonton laga Inggris versus Kroasia di Euro 2020.
  • Pihak Mola TV meminta maaf atas ketidaknyamanan yang dialami para pelanggan paket Mola Euro Unlimited.
  • Mola TV memberikan kompensasi berupa perpanjangan paket langganan gratis selama tiga bulan.

SKOR.id - Mola TV meminta maaf kepada para pelanggannya atas ketidaknyamanan yang terjadi akibat gangguan penayangan pertandingan Euro 2020 antara Inggris versus Kroasia, Minggu (13/6/2021) malam.

Sebelumnya, para pengguna aplikasi ramai menyerbu akun media sosial Mola TV lantaran tak dapat menonton laga Inggris melawan Kroasia.

Para pelanggan Mola TV mengeluhkan aplikasi yang sering eror saat pertandingan besar itu berlangsung.

Via akun Instagram Mola TV misalnya, para pelanggan merasa dirugikan karena sudah telanjur membayar, malah gagal menonton pertandingan Inggris vs Kroasia.

Mereka juga meminta pihak Mola TV membuat klarifikasi atas situasi yang dialami para pelanggannya tersebut.

Permintaan para pelanggannya tersebut diberikan pihak Mola TV sehari kemudian, Senin (14/6/2021) melalui akun Instagramnya.

Mola TV mengaku telah melakukan investigasi untuk menemukan penyebab ganguan tayangan Inggris vs Kroasia.

Televisi pemegang hak siar Euro 2020 di Indonesia itu tengah berusaha menangani gangguan yang terjadi agar tak terulang lagi di masa mendatang.

Pihak Mola TV pun siap memberikan kompensasi kepada para pelanggannya sebagai wujud permintaan maaf atas gangguan yang terjadi.

Bagi para pelanggan paket Euro Unlimited yang membeli sebelum 13 Mei 2021 pukul 22.00 WIB akan mendapatkan perpanjangan paket langganan selama tiga bulan.

Menurut Mola TV, kompensasi tersebut membuat para pelanggan dapat menonton Liga Inggris dan ribuan tayangan lain.

"Benefit tambahan ini akan diberikan secara otomatis dan langsung bisa digunakan untuk menyaksikan semua tayangan English Premier League musim depan tanpa biaya tambahan," tulis pernyataan Mola TV.

Lebih lanjut, mereka juga berterima kasih kepada para pelanggan yang telah bersabar menunggu klarifikasi resmi dari Mola TV.

"Atas kesabaran Anda kami ucapkan terima kasih dan selamat menyaksikan," tulis pernyataan Mola TV.

Ikuti juga InstagramFacebook, dan Twitter dari Skor Indonesia.

 
 
 
View this post on Instagram
 
 
 

A post shared by Skor.id (@skorindonesia)

Berita Euro 2020 Lainnya:

Gaya Busana Italia Termodis di Euro 2020 tapi Dibenci Publik Sendiri

Prediksi Euro 2020 - Skotlandia vs Republik Ceko: Tartan Army Andalkan Pemain Kenyang Pengalaman

Prediksi Euro 2020 - Spanyol vs Swedia: Sama-sama Diganggu Covid-19

Source: Instagram

RELATED STORIES

Bareskrim Polri Tindak 120 Lokasi Nobar Euro 2020 Secara Ilegal

Bareskrim Polri Tindak 120 Lokasi Nobar Euro 2020 Secara Ilegal

Badan Reserse Kriminal Kepolisian Negara Republik Indonesia menindak 120 lokasi yang dijadikan tempat nonton bareng Euro 2020.

Skor co creators network
RIGHT_ARROW
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
PLAY_ICON
RIGHT_ARROW

THE LATEST

Kompetisi UEFA Conference League 2025-2025. (Dede Sopatal Mauladi/Skor.id).

World

Hasil UEFA Conference League: Chelsea Bantai Noah, 6 Tim Masih Sempurna

Chelsea meraih hasil gemilang ketika tampil menghadapi Noah di ajang UEFA Conference League 2024-2025.

Pradipta Indra Kumara | 08 Nov, 00:19

Liga Europa 2024-2025. (Hendy Anidka/Skor.id).

World

Hasil Liga Europa: Man United Akhirnya Menang, Ajax Pesta Gol Lawan Tim Israel

Hasil Liga Europa, Manchester United akhirnya petik kemenangan perdana, Ajax berpesta lima gol ke gawang tim Israel, Maccabi Tel Aviv.

Pradipta Indra Kumara | 07 Nov, 23:33

Turnamen Free Fire tingkat dunia, FFWS Global Finals 2024. (Yusuf/Skor.id)

Esports

FFWS Global Finals 2024: Hasil, Jadwal, Klasemen Lengkap

Gelaran FFWS Global Finals 2024 sedang dihelat. Ini adalah hasil, jadwal, dan klasemen lengkap turnamen Free Fire tingkat dunia ini.

Thoriq Az Zuhri | 07 Nov, 22:29

PUBG Mobile Global Championship atau PMGC (Yusuf/Skor.id)

Esports

PUBG Mobile PMGC 2024: Hasil, Jadwal, dan Klasemen Lengkap

PMGC 2024 alias PUBG Mobile Global Championship sudah dimulai, berikut ini adalah hasil, jadwal, dan klasemen lengkapnya.

Thoriq Az Zuhri | 07 Nov, 22:13

Turnamen VALORANT Challengers 2024 SEA Split 3. (Yusuf/Skor.id)

Esports

VALORANT Challengers 2024 SEA Split 3: Hasil dan Jadwal Lengkap

Gelaran VALORANT Challengers 2024 SEA Split 3 sedang dihelat. Ini adalah hasil dan jadwal lengkap turnamen Valorant tingkat Asia Tenggara ini.

Thoriq Az Zuhri | 07 Nov, 22:09

Kejuaraan dunia Mobile Legends: Bang Bang, M6 World Championship. (Dede Sopatal Mauladi/Skor.id)

Esports

Daftar Tim Mobile Legends yang Sudah Lolos M6 World Championship

Turnamen dunia Mobile Legends: Bang Bang, M6 World Championship, akan segera digelar, ini adalah tim yang sudah lolos.

Thoriq Az Zuhri | 07 Nov, 22:01

Petenis wanita top dunia Coco Gauff merasa tersanjung namanya disebut dalam sebuah lagu rapper Tyler, the Creator. (M. Yusuf/Skor.id)

Culture

Coco Gauff Takjub Namanya Disebut di Lirik Lagu Tyler, the Creator

Nama Coco Gauff disebut dalam Thought I Was Dead, single terbaru rapper Tyler, the Creator.

Tri Cahyo Nugroho | 07 Nov, 16:50

Putri Kusuma Wardani

Badminton

Korea Masters 2024: 3 Wakil Indonesia ke Perempat Final, Termasuk Putri KW

Tim Bulu Tangkis Indonesia jaga kans juara di Korea Masters 2024 setelah meloloskan tiga wakil ke babak delapan besar.

I Gede Ardy Estrada | 07 Nov, 16:41

Gelandang Inter Milan, Hakan Calhanoglu. (Hendy Andika/Skor.id).

Liga Italia

Bintang Lapangan: Hakan Calhanoglu, sang Spesialis Penalti Inter Milan

Hakan Calhanoglu mencetak gol penalti yang menentukan kemenangan Inter Milan atas Arsenal, 1-0, di laga keempat Liga Champions 2024-2025.

Irfan Sudrajat | 07 Nov, 16:32

Suporter Timnas Indonesia. (Foto: Mario Sonatha/Grafis: Rahmat Ari Hidayat/Skor.id)

Timnas Indonesia

Ini yang Wajib Suporter Tahu Jelang Laga Timnas Indonesia vs Jepang

Ada beberapa kebijakan baru yang diterapkan bagi suporter yang ingin menyaksikan laga Timnas Indonesia vs Jepang di SUGBK.

Arista Budiyono | 07 Nov, 16:00

Load More Articles